Privacy Policy

This Privacy Policy describes how Strandr ("we", "us", or "our") collects, uses, and shares your information when you use our service.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Payment information (processed securely through Stripe)

Usage Information

We automatically collect certain information when you use Strandr:

• IP address and browser information
• Pages visited and features used
• Referring website
• Device type and operating system

Design Data

Important: Customer photos and designs you create are processed entirely in your browser. We do not upload, store, or have access to any images or designs unless you explicitly share them with us for support purposes.

How We Use Your Information

We use your information to:

• Provide and maintain your account
• Process payments and manage subscriptions
• Send important service updates and notifications
• Respond to support requests
• Improve our service and develop new features
• Prevent fraud and ensure security
• Comply with legal obligations

Third-Party Services

We work with trusted third-party services to operate Strandr:

Payment Processing

Stripe: Handles all payment processing. We never store your credit card details. Stripe's privacy policy: stripe.com/privacy

Analytics

• Google Analytics: Helps us understand how you use our service
• Facebook Pixel: Used for advertising attribution and optimization

You can opt out of analytics tracking using browser extensions or privacy settings.

Infrastructure

• Vercel: Hosts our application
• Neon: Database hosting
• Resend: Email delivery service

Cookies

We use cookies for:

• Keeping you logged in (essential)
• Remembering your preferences
• Analytics and advertising (with your consent)
• Affiliate tracking (30-day duration)

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Encrypted password storage
• Secure session management
• Regular security updates
• Rate limiting to prevent abuse

Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription, we retain your data for 90 days in case you want to reactivate. You can request immediate deletion by contacting support.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Export your data
• Opt out of marketing communications
• Disable analytics tracking

California Privacy Rights

California residents have additional rights under the CCPA, including the right to:

• Know what personal information we collect
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising privacy rights

Children's Privacy

Strandr is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in the United States. By using Strandr, you consent to this transfer and processing.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, please contact us:

• Email: support@strandr.com